If you want to play back video footage from any of our devices on your PC, we recommend you download and install the latest VLC Media Player. VLC media player is a fantastic and free media player, which is capable of playing most format videos, and a
By default the Hikvision Recorders come with all the audible alarms enabled. This can cause the system to sound buzzers even if everything is recording correctly. The most common reason people get this alarm sound is because they are setting up their
Purpose: The system can be configured to send an Email notification to all designated users if an alarm event is detected, etc., an alarm or motion event is detected or the administrator password is changed. Before configuring the Email settings on y
The below video will give you a short tutorial on how to download footage from your Hikvision recorder. If you need help with anything else please check out our other guides or get in contact.
Error message:. "The stream is encrypted. Please go to the Local Configuration interface to set the Encryption Key and restart live view.". Seen as a pop-up in the bottom right hand corner of your screen, when trying to access the video streams from
The below video will guide you through accessing your recorded footage through the playback feature on your recorder. If you need help with anything else please check out our other guides or get in contact.
The below video will guide you through setting up the smart search feature. If you need help with anything else please check out our other guides or get in contact.
This guide will show you how to activate audio on a Hikvision recorder, using a Windows or Mac computer or through DVR / IVMS 4200 Software. Direct From DVR/NVR. You will need to take hold of the mouse and there will be a load of icons at the top, yo
In this guide, we are going to cover setting up motion detection on your Hikvision CCTV Recorder. Before you get started check you have your cameras connected to your Recorder and power. You will also want to have a monitor connected to your recorder
In this guide we’ll go through the steps you need to take to allow remote internet viewing on your Hikvision recorder. Ensure you follow each step carefully and keep a note of various IP addresses etc as you follow the guide. The mobile app you will
Here's how to configure motion detection on a Hikvision CCTV recorder. If you need help with anything else please check out our other guides or get in contact.
If you need help with anything else please check out our other guides or get in contact.
If you need help with anything else please check out our other guides or get in contact.
Here's how to install a hard drive to record footage in a CCTV recorder. If you need help with anything else please check out our other guides or get in contact.
If you need help with anything else please check out our other guides or get in contact.
In this guide, we will show you how to update the firmware on your Hikvision recorder. First, of all, you will need to raise a ticket online with what software version you are on. If you go to settings ->System Information, there is some information